Privacy Policy

Effective date: October 24, 2026

Tri-State Roofing ("Tri-State Roofing," "we," "us," or "our") provides residential and commercial roofing services in Eastern Idaho and Western Wyoming. This Privacy Policy explains what information we collect when you visit www.tristateroofingid.com, contact us, respond to one of our ads, or hire us, and how we use and protect it.

Information We Collect

Information you give us. When you request a quote, book an appointment, call, text, or email us, we may collect your name, email address, phone number, property address, roof type, project details, photos you send, and any other information you choose to share.

Information from advertising platforms. If you contact us through Google Local Services Ads, Google Ads, Facebook, or Instagram (including lead forms), those platforms share the information you submit with us, such as your name, phone number, email address, ZIP code, and the service you need.

Information collected automatically. When you visit our website, we and our service providers may automatically collect your IP address, browser and device type, pages viewed, referring website, and general location. We use cookies, pixels, and similar technologies to do this.

How We Use Your Information

Respond to your requests and provide quotes, inspections, and estimates
Schedule, perform, and follow up on roofing work
Send appointment reminders, project updates, and invoices
Answer questions and provide customer service
Measure and improve our website and advertising
Show you relevant ads on other websites and social media
Comply with legal obligations and protect our rights

Text Messages (SMS)

If you give us your mobile number, you agree that we may contact you by phone call or text message about your quote, appointment, or project. Message frequency varies, and message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. Consent to receive texts is not a condition of any purchase.

We do not sell, rent, or share your mobile phone number or text messaging consent with third parties or affiliates for their own marketing purposes. Text messaging opt-in data is never shared with any third party, except service providers that help us deliver the messages.

How We Share Your Information

We do not sell your personal information. We share it only as needed with:

Service providers that help us run our business, such as our website host (Wix), scheduling, invoicing, payment, email, and phone/text providers
Advertising and analytics partners such as Google and Meta (Facebook/Instagram), to measure ad performance and show relevant ads
Suppliers or subcontractors working on your project, only as needed to complete the job
Legal and safety purposes, when required by law or to protect our rights, customers, or others
A business transfer, if our business is sold or merged

Cookies and Advertising

Our website may use tools such as the Meta Pixel, Google Ads conversion tracking, and Google Analytics. These tools use cookies to understand how visitors use our site and to measure and personalize ads. You can control cookies through your browser settings. You can also manage ad preferences here:

Google: adssettings.google.com
Meta (Facebook/Instagram): facebook.com/adpreferences
Digital Advertising Alliance: optout.aboutads.info

Data Retention

We keep your information as long as needed to provide our services, honor warranties, keep business records, and meet legal requirements. When it is no longer needed, we delete it or make it anonymous.

How We Protect Your Information

We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

Your Choices and Rights

You may ask us to access, correct, or delete the personal information we have about you, or to stop contacting you. To make a request, contact us using the information below. You can opt out of marketing emails at any time with the unsubscribe link, and opt out of texts by replying STOP.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.

Links to Other Websites

Our website may link to other sites, such as social media pages. We are not responsible for the privacy practices of those sites.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the updated version on this page and change the effective date above.

Tri-State Roofing
241 E 400 N, Blackfoot, ID 83221
Phone: (208) 881-8929
Email: contact@tristateroofingid.com